Orders with Iranian customers are delivered smoothly
In July 2017, our company received inquiries from Iranian customer.
We recommended 600KN Hydraulic Universal Testing Machine to customer after deep communications. customer was satisfied with price and parameters.
Thanks to the full preparation and effective communication in the early stage, the contract signing, payment and preparation process are all smooth.
For the benefits of customer's long-distance transportation, we had specially customized extra thick wooden cases to ensure the safety of the machine, while keep the price unchanged. Customer expressed their appreciation for the service quality of Tianyuan Testing.
We communicated with customer actively to guide the installation and use of the machine after receiving of goods. Since the customer has no experience, during the process of use, there will always be small problems that need to be debugged. We can respond to customers in a timely manner and be patient to guide customer.
At present, our client has been able to use this universal testing machine independently. Customer is very satisfied with our quality and services.